TERMS AND CONDITIONS OF WISATA BALI PENIDA APPLY TO ALL SERVICES WE PROVIDE DIRECTLY OR INDIRECTLY ONLINE OR OFFLINE; AND AS PROVIDED THROUGH WEBSITE, EMAIL, PHONE, AND CUSTOMER SERVICE BY OUR AGENTS. BY BROWSING THE SERVICES ON OUR WEBSITE OR INTERNET-BASED DEVICES (COLLECTIVELY REFERRED TO IN THIS DOCUMENT AS THE "WEBSITE") AND/OR USING IT TO MAKE BOOKINGS AND PAYMENTS, YOU DECLARE THAT YOU HAVE READ AND AGREED TO THE TERMS AND CONDITIONS SET FORTH BELOW INCLUDING THE PRIVACY POLICY.
Wisata Bali Penida places great importance on respecting your privacy. Hence, we implement rigorous regulations with legal implications for all staff, external entities, and collaborators to ensure the privacy of your personal information and its proper handling during the booking and payment process on our platform.
Nevertheless, Wisata Bali Penida may disclose your personal information to ensure the enhancement of our services by conducting customer service quality control, meeting audit obligations, and fulfilling legal requirements.
We, members of the Wisata Bali Penida, are officially recognized and safeguarded by the Indonesian government. Hence, we offer top-notch service and secure vacations with a track record of safety.
Our website serves as a virtual platform for hotels and tourism partners to advertise and market hotel rooms, attractions, and tour packages to potential clients. Our in-person services offer the same as what is shown on our website.
When you book hotels, activities, tours, or other travel products through Wisata Bali Penida, you enter into a legal contract with hotels and/or other partners in the tourism industry. When you book one or both of these travel services, Wisata Bali Penida serves as a middleman, passing on your booking information and confirmation between you and the partner companies, while also acting on their behalf.
Our internal database is accessible to our hotel partners and tourism stakeholders, allowing them to input and update data such as prices, availability, promotions, attractive offers, and profile information for display on our website and mobile apps. It is the responsibility of all our hotel and tourism partners to guarantee the correctness, thoroughness, and clarity of information in descriptions and visuals for rooms, seating, prices, promotions, and cancellation policies.
Our goal is to offer the best prices for various types of lodging, ranging from basic accommodations to high-end suites, as well as different activities, tour bundles, and related travel items. The prices shown on our website are for each room per night at the hotel. Details of included taxes and services are provided in the pricing for each unit as well as the total cost.
You are free to browse, investigate, and make a choice to reserve or purchase accommodations, experiences, travel packages, or any other travel items or services on our site. There will be no charges from Wisata Bali Penida for these online services.
In order to secure your reservation with Wisata Bali Penida, you must provide your personal information or payment details when booking hotel reservations, activities, tour packages, or other travel products and services. Once you have made the payment, you must adhere to the terms and conditions that apply to each hotel or tourism partner regarding cancellations and other travel activities during the chosen timeframe.
You understand and accept that Wisata Bali Penida reserves the right to modify, add, or delete any section of these Terms and Conditions at any time and in any way, including membership terms, by posting updated Terms and Conditions on the website.
Under no circumstances can these Terms and Conditions be altered or revised.
You are required to regularly check for any updates made to the Terms and Conditions.
If you keep using the Wisata Bali Penida website following any modifications to the Terms and Conditions, you are indicating your acceptance and agreement to those changes.
When making a reservation at Wisata Bali Penida, ensure to include any specific requests regarding your travel plans on their website. We will meet requests we consider reasonable to the appropriate service providers.
Nevertheless, there is no assurance that the service providers will comply with those demands since the desired services or amenities might be unavailable.
Wisata Bali Penida is not liable for not meeting these special requests, and cancellations resulting from them not being met will not be accepted.
Wisata Bali Penida does not entertain booking requests that are conditional or dependent on special requests being met.
We will treat every reservation as a standard booking.
Wisata Bali Penida is a reputable tour company in Bali that offers affordable and reliable services while maintaining legal compliance.
